Customer Service

Please select from the options below to address any questions or concerns you have.

► Shipping Looking for information on our shipping policy and costs including international and domestic delivery? This is the place to start.
► Returns So you have made a purchase with us and wish to make a return. All necessary contact information and procedures are presented here.
► FAQ Check out our FAQ page for popular questions asked by our customers. We strive to improve our communications with our customers, so be sure to visit this page as it is updated on a regular basis.
► Terms & Conditions We at Alternative request that you read these terms and conditions thoroughly before placing an order. Do not place an order unless you understand these terms and conditions and agree to abide by them all. We reserve the right to amend or modify these terms and conditions of sale at any time and at our discretion.
► Privacy & Security Check out our Privacy & Security Policy. We encourage our visitors to review our policy on the information we collect and how we are authorized to use it.
► Feedback Alternative is dedicated to customer service, so we want to hear back from you. So give us information on your experience with us…the good, bad and ugly. We want to hear from you!
► Gift Cards Our gift card is a very popular gift item for the holiday season, birthdays and other gift giving occasions. Come check it out and purchase one!
► Contact Us Looking for a direct number and / or our corporate address? Want to submit your resume to us? Or do you wish to make a purchase by phone? You need to visit here.
► International Retail Locator Learn where you can purchase Alternative Apparel from our worldwide distribution network.
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