General FAQ

• How do I view wholesale pricing?
• How can I create a wholesale account?
• Are there minimums?
• What are your case quantities?
• How current is your online inventory?
• Can I make changes to my order?
• What happens if an item is backordered?
• Can I order custom styles, colors, or sizes?
• How can I get a catalog?
• What payment types do you accept?
• How do I apply for credit terms?
• What are your shipping options?
• What are shipping lead times?
• Do you offer same day shipping?
• Do I have to sign for my shipment when it arrives?
• How can I track my packages?
• Can you ship to a P.O. box?
• What countries do you ship to internationally?
• Can I pick up my order at one of your locations?
• What is your return policy?
• What are washing instructions for your garments?
• How do your sizes work?
• What does 'unisex' size mean?
• What does 'one size fits most' mean?
• What kind of fabrics do you use?
• Do you have tips for dyeing?
• Which items are best for screenprinting?
• How can I ask a question about your products?
• How can I locate a product with the RN # printed on the label?
• What can I do if I forget my username or password?
• Do I have to create a new account if my username or password is not recognized?
• How can I review my previous orders?
• What is Alternative?
• Do you have retail stores?
• Do I need permission to sell my designs printed on your shirts?
• Do you offer screenprinting services?
• Can I use your photography and media?
• How do I work for Alternative?
• Can I be a model for Alternative?
• How can I ask a question about your company?